If you’ve never signed up for a hosting account or you’re changing companies and the new one uses an account administration tool that you haven’t seen so far, you may get bewildered about how to execute a particular task in your account or on your PC. That is the reason why, a lot of web hosts have set up a knowledge base, which enumerates the most popular inquiries and problems pertaining to their platform, rather than including only some generic details. Such a knowledge base will enable you to find the necessary information quickly and effortlessly, so you will not need to dedicate time and efforts to things that may require something as elementary as clicking on a button or marking a checkbox. In this way, not only can you get things done, but you can also discover plenty of new and useful facts, both about the way you can manage your account and about the way the hosting service works as a whole.

Extensive Online Documentation in Website Hosting

If you’ve ordered your very first website hosting account from our company or have transferred your website over to us, you’ll become accustomed to our services and our in-house created Hepsia Control Panel very quickly due to the fact that we have compiled an exhaustive web-based knowledge base where you can find all the information that you’ll ever need – both general info in regards to the service as a whole and more specific info about the different functions that you can make use of and the challenges that you might face. The articles themselves are located in two places. The complete article archive is accessible through the Help section of the Control Panel. You can access articles that are dedicated to the different features in every section of the Control Panel as well. You can find out how to do virtually everything, from enabling an .htaccess configuration file to administering a mailing list, and all the articles include in-depth instructions, so you’ll never get confused due to an ambiguous text. Surely, if you chance upon a more specific obstacle and you can’t find a solution in our knowledge base, you can get in touch with our customer service team representatives 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

We have prepared an exhaustive knowledge base for all our current and future clients, so in case you get a semi-dedicated server plan through our company, you’ll be able to find any information that you need at any time. We’ve got an enormous number of educational articles, which will help you understand better what’s happening in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are only 2 examples. Our instructive manuals will help you accomplish anything you want – extract the contents of an archive, import a MySQL database, forward a domain name, and so on. Moreover, we also have troubleshooting instructions, which will allow you to find out what causes a certain problem and the probable solutions for it. If you are unable to send e-mails or your domain opens an HTTP 500 error message, for example, you can examine our knowledge base and fix the issue without delay. The articles can be accessed through any section of the Control Panel, as well as through the all-inclusive Help section.