A 99.9% Server Uptime
The primary benefit of setting up your own website hosting platform is that you don’t have to be worried about compatibility – you configure a specific set of software tools in such a manner so as to work with a defined set of hardware elements. The outcome is something even more stable and reliable, as there are fewer possible risks of failure. We’ve built our cloud hosting system atop tried and trusted hardware elements in addition to a strongly modified version of SELinux in an attempt to create a very safe and secure environment for your own sites.
Because of this, with all our website hosting plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we have also set up our very own internal network in all our datacenters. Everything is based on enterprise–level hardware provided by Juniper. Furthermore, on each router, we have placed a firewall with an elaborate algorithm in an attempt to sift all fishy requests.
Thus, in each of our data centers – in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter and in our Australian datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
While we have done pretty much everything to lessen all potential risks with our cloud hosting plans and regardless of the fact that we offer outstanding tech support, there are situations when the customer is simply not happy with what we offer. Or he needs to upgrade to a more powerful web hosting solution, like a virtual private server or a dedicated hosting server.
For this reason, our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not fully satisfied, you will get a reimbursement.
24/7 Technical Support
We’ve mindfully handpicked each single member of our 24x7 support department to ensure that we can offer you the best possible customer support service that you can get. Each one of our techs has several years of experience dealing with web hosting accounts behind his back, therefore they know what they are doing. And they’re available to you 24–7–365 – you can contact them at any time and they’ll respond back to you as fast as possible.
Their average response time is just twenty minutes, while with many other web hosting distributors you need to wait around for days. Moreover, we offer a 1–hour response time guarantee. Regardless of what happens, your questions will be responded to within sixty minutes.