Tech Support Channels
A 60–Minute Response Guarantee
Every single help request you send to us will be replied to within maximum sixty minutes. If for any reason whatsoever your trouble ticket or e–mail calls for additional assistance from an admin, we’ll without delay forward it and leave a note to let you know that your issue is being examined. If you order the Administration Services package, all of the server management tasks included there will be completed at a time that is convenient for you.
A Top–Quality Technical Support Service
We will be online for you 24/7/365 to answer any inquiries that you may have connected with our Online Control Panel or any of the apps that we have pre–installed on your behalf on the dedicated server. If you also need help tackling server admin procedures, you can check out our Administration Services package, which includes backup disk space, weekly OS updates, server monitoring and restarting procedures, as well as troubleshooting and installation services
A User–Friendly Help Section
Each Linux dedicated servers hosting package is equipped with our free Online Control Panel, which features an integrated knowledge base and a group of educational video tutorials. Whenever you require assistance while working with the Online Control Panel, just click the Videos or Help buttons located in the top right corner.