1 hour ticket response
Our team of customer service technicians is devoted to supplying quick answers to all your inquiries. We will review your support ticket immediately after it is received and will respond with a solution to your problem within maximum 60 minutes after the technical support ticket submission. Actually, our average helpdesk ticket response time is 20 minutes.
A First–Rate Customer Care Service
Our help desk staff representatives have considerable experience in the website hosting niche and are capable enough to supply a swift solution to your problem. If, however, the case at hand is not within the competency of a technical support engineer, the support ticket will be sent to a programmer or administrator for additional investigation.
An Easy–to–Browse Help Center
Incorporated into the Online Control Panel is an easy–to–browse Help section, which includes various information sources. You can search through a frequently updated knowledgebase offering web hosting account administration articles and site management articles, check our instructional video tutorials or browse the F.A.Q. archive.