Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour reaction warranty with all our website hosting packages, which means that each help question you post is going to be answered to in only one hour maximum. Our support company members have been qualified to speedily correct any situation and to supply you with well timed advice on any trouble that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is provided by a crew of licensed consultants which are prepared to respond to your issue in a timely manner. You could make contact with the tech support staff by starting a help and support ticket from your Online Control Panel or by posting us an email message. On working days, you may also contact us on the phone or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Hosting At Its Best has built–in a huge practical knowledge base into the Control Panel so you might have effective step–by–step guidance at any time. Each part of the Control Panel features its own contextual guide area displaying a selection of how–to posts. We have also organized video tutorials to present you with a much better idea of the simplest way to execute any presented activity.